Refund policy

We print our own garments in house using advanced printing techniques to deliver vibrant and durable designs. This means you receive a unique piece crafted specifically for you. However, As each item starts production after you have made your order, we do not accept returns or exchanges unless the product is defective or damaged. If you encounter any issues with your order, please contact our customer service team within 14 days of receiving your item, and we will be happy to assist you.

Email: neongains@outlook.com

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Customers are financially responsible for shipping the item back.